Stores · Wellington, WGN
Department Stores
Employment Type Full Time
Minimum Experience Mid-level

Put simply, we believe that buying glasses should be one of life’s pleasures, not an expensive hassle. Deeply rooted in our values of Constantly Improve, Tight-knit and Down to Earth, we’ve created an environment where you can thrive.


Bailey Nelson is not your typical eyewear company. Founded in Australia in 2012, we set out to create the future of eye-care.  We do that by creating beautiful, affordable eyewear and inviting stores staffed by incredible people, we’ve become the leader in a modern optical revolution.


We start with designs that are 100% our own, and craft our glasses with the highest-quality materials sourced from Italy, Germany, and Japan. And then we hire people who are passionate, genuine, and down to earth - that’s right, we’re looking at you.


Our Optical Assistants are passionate about changing the eyewear industry through exceptional customer experience and making a difference in the lives of their patients. We are currently seeking an amazing, enthusiastic individual to join our beautiful WILLIS ST/WELLINGTON store on 30+ hours per week.  


Key Responsibilities & Duties:

Build Customer Rapport

  • Go above and beyond excellent customer service at all times for every Bailey Nelson customer
  • Spread the Bailey Nelson culture in an authentic and genuine way with your customers
  • Find the best and most suitable Bailey Nelson products for your customers 

Engage With Your Team

  • Be part of an incredible team of enthusiastic, customer driven managers, optometrists, optical stylists and dispensers
  • Grow personally and professionally by exhibiting the Bailey Nelson core values in all that you do
  • Cultivate a strong bond with your store team members and the Bailey Nelson family 

Skills & Experience:

  • You have at least 2 years experience in retail/ customer service or optics 
  • You have strong organisation and time management skills in a retail environment
  • You embrace individuality by being honest and helping people find their look
  • You always respect different ideas, opinions and personalities
  • You are always brimming with enthusiasm and positive energy
  • You are a pro-active, driven, passionate and team player aiming to better yourself and those around you
  • You have good computer literacy and numeracy skills


  If this role sounds like the perfect fit for you, submit your resume now

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  • Location
    Wellington, WGN
  • Department
  • Employment Type
    Full Time
  • Minimum Experience